ADMINISTRATIVE ASSISTANT

What is the role of an administrative assistant? What are the daily tasks of the assistant manager?
Attached to a director, a manager, several managers or sometimes an entire department,the executive assistant also called the administrative assistant intervenes in all current affairs related to the work of his manager.

At the forefront of its missions: processing mail, filtering telephone calls, writing mail, organizing the agenda, managing appointments, filing, preparing files, etc.
Task of the Administrative assistant

Skills and qualities needed to become an executive assistant
• Mastery of the Office Pack and good level of English & French
• Sense of organization, rigor
• Developed relationship skills
• Team work skills
• Good writing skills
• Sense of discretion
Objectives of the Training:
At the end of the training, trainees should be able to:
- Analyze and identify the new requirements and skills of their professionb
- Establish positive relationships with their boss and the users of their service
- Manage the emotions to communicate better
- Effectively organize his work program as well as that of his boss.
- Effectively manage their classification using the microcomputer
- Produce and edit text documents, spreadsheets and various publications by using the microcomputer
Content of the training
Module 1: Advanced Study of the Office Software:
Ms Word, Ms Excel, Ms Power Point, Ms Publisher, Correspondence, & Ranking
Module 2: Advanced Secretarial Techniques
Module 3: First Level Maintenance for Assistant and electronic filing
Module 4: Internet services useful for the work of the Assistant
Cost of training: 100,000 CFA/participant (Payable in 4 instalments).
Registration fee: 20,000FCFA (t-shirt and caps offered).
Duration: 07 months of theoretical and practical courses + 2 months of Professional Internship
Training methodology: Presentation in the form of
Seminar – Individual research including tutorials and oriented towards a relevant individual project
– Self-training and presentations – Discussions and various exchanges.
Target audience: Students, Professionals of development
, business leaders, internet enthusiasts, communication agents , job seekers, Entrepreneurs
Entry Requirements .
• GCE Ordinary Level or relevant diploma
• Familiar with ICT’s

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